The Cat Peeps promises top quality, professional cat sitting with personalized pet care services to all of our clients in Philadelphia. We are SO proud of our fabulous reputation and our ability to offer peace of mind to our clients, who know that their pets and homes are in the best hands possible.
The Cat Peeps guarantees top quality, professional, and personalized pet care services to all of our clients. We pride ourselves on our fabulous reputation and our ability to offer peace of mind to our clients, who know that their pets and homes are in the best hands possible.
We also believe that pets need consistent and one-on-one care from a person that they know and trust, which is why we offer our clients assigned sitters, a concept that is unique to us. Your assigned sitter comes for a registration meeting to meet you and your cat BEFORE we ever provide service for you. You are also assigned a back-up sitter, should your assigned sitter need time off, get sick or just take a vacation (happy sitter happy life!). In which case, your back-up sitter will come for a “meet and greet” free of charge, to meet you and your dog and get acquainted before they provide service. We know it’s beyond a thorough system BUT we want you to be comfortable with the person that’s loving and caring for your cat AND coming into your house. We know that other services send people just based on availability, and they probably have an easier time scheduling BUT just as I would want to personally know the person caring for my cat, in my home and with my keys, I want YOU too, as well.
We have over 20 years of experience and being in business under our belts. We create YOUR one of a kind service plan with YOUR very own assigned sitter. Why? Because we want to get to know you and your cat(s), YOU to know us, so we ALL know everything is well with your cat(s) while you can't be there. We are fully insured.
All of our sitters go through a very thorough screening, vetting, and training process before they earn a spot on our team. We require stellar references, a clean background check, pet first aid certification, and that our sitters complete a two-part orientation process before they receive their first solo assignment. We only work with the best people and hold them to a very high standard!
When I get done explaining this to people, and it becomes clear, just how very different we are, and I see that my answer to “how are you any different,” leaves the asker not only satisfied BUT also comforted that we actually care that much to create so many hoops to jump through to ensure as much safety, comfort and peace of mind as humanly possible. Then I ALWAYS follow their question with “Can you tell me anything else you would add??? What would you want out of a cat sitting service that we aren’t doing?”
Then I get to work immediately. My philosophy is and always will be: We can always be better. We can never be too thorough and YOU and your cat can never be too happy!
It means just that! All of our clients receive an "assigned sitter." They're the only person that will ever be in your home and walking your dog. It's the very person that you will meet at your regstration meeting, and also your dog's future bestie.
We do this, so that you the client can creat a relationship with your sitter, and also so your sitter creates a great relationship with your dog so should there ever be something amiss with your dog, or even home, your sitter can tell right away and report to you, and me if need be.
Walkies NEVER sends anyone to walk your dog that you have not met, and do not know is coming.
Yes! In fact we insist! We require a registration prior to your first service, not just so you can meet your sitter, but also so you can show your sitter everything there is to do, to make your cat feel as good as they do when you are home! Also a great time to show ALL the hiding spots for our shy and 'fraidy cats.
Yes! We are fully insured and laced up with a liability policy to protect your home and pets, our sitters and business.
Yes we sure do! In fact, all of our sitters go through a 6 point vetting and training process befor they are able to provide any visits:
1. Reference Check
2. background Check
3. Pet First Aid Certification
4. Sitter Test
5. Sitter Protocol Orientation
6. Sitter Shadow (new sitter goes out on multiple visits with vetran sitter)
Yes, yes and yes! We operate and provide service 365 days a year, rain or shine.
That being said, our office hours are Monday through Thursday, 9am-5:30pm. Those are the days you can call, email or message the office inquiries, questions, scheduling updates etc.
Email is checked intermittently, and service requests submitted through the portal, are not considered confimred, until a confirmation invoice is recieved.
Click the "Become A Client at the top of the page! Fill out the form and submit it. We will do our best to reach out you within 1 business day (sometimes sooner), with your assigned sitter. You will get a call from the office to go over everything and you will be off to the races!
Yes we do and it's awesome! It's called Walkies and you can CLICK HERE to check it out!